Self-hosted help desk solution for small businesses and freelancers

Self-hosted help desk solution for small businesses and freelancers

Delivering smooth customer support doesn't need to be messy, hard, and expensive.
Get your email, live chat, and contact form conversations into a single easy to use platform. And at the same time, be in control of your help desk by hosting on your own server.

Delivering smooth customer support doesn't need to be messy, hard, and expensive.
Get your email, live chat, and contact form conversations into a single easy to use platform. And at the same time, be in control of your help desk by hosting on your own server.

Buy now or Try demo
Conversations screenshot

Get better privacy

Hosting the software on your own server gives you better control over the data of your company and customers.

Perpetual license

You pay for the software once and use it forever. You get access to support & upgrades for a full year. Renew only when needed.

Make it part of your brand

Use your own logo and brand colors. Integrate it with your existing systems, applications, and websites using the restful API.

Multiple conversation channels

Our conversation platform makes it easy for you to manage your email, live chat, and contact form conversations — from a single interface.

Simple solution with powerful features
  • Unlimited Shared Mailboxes
  • Conversation notes
  • Conversation notifications
  • Conversation tags
  • GPG/PGP Email Encryption
Learn more about conversations
Conversation management
Conversation management
Conversation management Conversation management Conversation management

Help & Live Chat Widget

A fully customizable and responsive widget that allows your website visitors get answers fast by navigating your knowledgebase site or starting a conversation.

Try it for yourself

Bring your team

Invite your team members and create a collaborative work environment on your help center. There's no per-seat or per-user pricing. Invite as many people as you like to your help center.

Collaboration made easy
  • Unlimited users
  • Role-based permissions
  • User invitation
Team management
Product documentation

Product documentation made easy

Reduce support inquiries with stunning knowledgebase sites that are tailored to your brand.

Self-service, without limits
  • Unlimited public or private knowledgebase sites
  • Unlimited articles, collections, and categories
  • Full theme customization, or install your own
  • Modern fully responsive default theme
  • Article ratings and feedbacks
  • Multi-language support
  • Use your own domain
  • Contact form
  • Reports
See real example

Get all your companies on board

Create multiple accounts which are managed under a single login session. Each account has an isolated working environment, with its own users, conversations, mailboxes, and knowledge base sites.

Accounts management
Product documentation

English & Spanish

Full Help desk talks in your customers and employees language. It currently ships with English and Spanish out-of-the-box, with more languages coming.

Hosted on your own servers, on your own domain

Our help desk software is hosted on your own servers, using your own domain. This gives you full control over your help desk, your data, and your customers' privacy.

Better control, more freedom
  • 100% source code access
  • Better privacy controls
  • Better GDPR compliance
Server management graphic
Programming

Restful API, OAuth & JavaScript Libraries

Use the API and integrate all your existing systems with our help desk. It's the same API that powers the help desk's dashboard, anything available through the UI is available programmatically.

Quickly create contact forms with Formjs, a library we created to simplify the process. Forms submissions are automatically sent to your help desk and converted into conversations.

See API documentation

Get started today

Better serve your customers with an easy to use platform — hosted on your own server.

See Pricing
Conversation platform

Grow without limits

Don't let your success and grow also increase your operating costs. While SaaS-based alternatives have their advantage, the pricing model doesn't always fit small business owners and freelancers. Cost isn't the most important factor when deciding for a business tool, but it's not something that should be ignored. If you are considering tools that provide the same value, the obvious route is the one that costs less.

Our Full Help help desk software has all the functionalities you need to start your own help desk center, managed by you.

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