Simple and easy to use conversation platform

Simple and easy to use conversation platform

We know how tedious and inefficient is maintaining conversations on two or more separate places. Conversations get lost, customers get frustrated because of slow responses. Reliable customer history doesn't even exist. Our conversation platform makes it easy for you to manage your email, live chat, and contact form conversations — from a single interface.

We know how tedious and inefficient is maintaining conversations on two or more separate places. Conversations get lost, customers get frustrated because of slow responses. Reliable customer history doesn't even exist. Our conversation platform makes it easy for you to manage your email, live chat, and contact form conversations — from a single interface.

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Conversations screenshot

Make it easy for your customers to contact you

Email

Receive and reply to emails just like you would on a regular email client. No ticket numbers, no branded emails, just plain emails that look and feel personal.

Live Chat

Reduce friction by offering your website visitors a quick way to get answers.

Contact forms

Easily integrate any contact form with your help desk instance, conveniently capturing all submissions and converting them into conversations.

Restful API

Advanced contact forms, integration with existing applications, systems, websites, etc.

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Multiple companies, brands or departments?

Separate conversations into mailboxes and manage everything from a single account. No more jumping around between different email accounts.

Mailboxes section
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Security shield

GPG/PGP Email Encryption

Don't lose privacy-conscious customers for not supporting end-to-end encryption. We make it easy for you to send and receive encrypted messages. Just upload the PGP keys, and you are ready to go.

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Features that makes customer support easier

Conversation views & search filters

Conversation views allow you to apply common search filters with just one or two clicks. Conversation filters give you more granular search control so you can find things faster.

Conversation tags

Don't waste time reading conversation subjects or interactions to know what it is about. Use colored-tags to quickly and easily identify conversation topics, status, etc.

Send articles

Quickly search, preview, and insert articles from any knowledgebase site in your account.

Internal conversation notes

Sometimes you need to remind yourself about something regarding your customer or the conversation. With notes, you can leave private messages and reminders for future reference.

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Get started today

Better manage your customer conversations and support history, in a single easy to use platform — hosted on your own server.

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Conversation platform